AI Tools for CRM & Conversation Intelligence for Sales
For sales, this directory lists 5 tools for crm & conversation intelligence; the Sales catalog covers prospecting, CRM, call intelligence, outreach and sales content. The catalog describes Pipedrive as “Sales CRM with pipeline management and AI-assisted selling workflows” and Salesforce Agentforce as “Salesforce platform for building and deploying AI agents across business workflows”. Each entry keeps its own best-for note, pricing type and published starting price, linked to the vendor page the price was checked against.
Key facts
- Profession
- Sales
- Task
- CRM & Conversation Intelligence
- Tools compared
- 5
- Pricing as of
- November 2026
- Latest pricing check
- November 1, 2026
Pricing verified against each vendor's official page; the latest check was November 1, 2026. Part of the Sales directory.
Tools for crm & conversation intelligence
| Tool | What it does | Pricing | Pricing source |
|---|---|---|---|
| Pipedrive Sales teams that want a focused CRM built around pipeline execution. | Sales CRM with pipeline management and AI-assisted selling workflows. | Paid: See vendor pricing | https://www.pipedrive.com/en/pricing as of November 2026; verified October 30, 2026 |
| Salesforce Agentforce Organizations already using Salesforce that want configurable AI agents. | Salesforce platform for building and deploying AI agents across business workflows. | Paid: See vendor pricing | https://www.salesforce.com/agentforce/pricing/ as of November 2026; verified October 30, 2026 |
| Gong Sales leaders who want evidence from customer conversations and pipeline activity. | Revenue AI platform for call insights, forecasting, and sales coaching. | Paid: See vendor pricing | https://www.gong.io/pricing/ as of November 2026; verified October 30, 2026 |
| Chili Piper Revenue teams with heavy inbound lead flow that need routing and instant meeting booking. | Converts inbound website traffic into booked meetings with AI agents and automated routing. | Paid: From $1,250/month (Growth), billed annually | https://www.chilipiper.com/pricing as of November 2026; verified November 1, 2026 |
| People.ai (now Backstory) Sales leaders and revenue operations teams analyzing pipeline risk. | Turns sales activity data into AI answers about pipeline health and deal risk. | Paid: Custom / contact sales | https://www.backstory.ai/pricing as of November 2026; verified November 1, 2026 |
Pricing comes from each vendor's public page; the tools were not hands-on tested. Read how we choose and verify.
How to choose
- Pricing: all 5 tools are listed as Paid.
- Task coverage: Gong lists the most tasks here (Call analysis, Sales coaching, Deal intelligence), while People.ai (now Backstory) lists Analyze pipeline and deal risk, Score deals against MEDDPICC.
- Best-for fit: Pipedrive is for “Sales teams that want a focused CRM built around pipeline execution”; Salesforce Agentforce is for “Organizations already using Salesforce that want configurable AI agents”.
- Prices are quoted as each vendor publishes them; check the linked pricing page for plan limits and current terms before choosing.
Other Sales task hubs
- AI tools for outreach & sales content (6 tools)
- AI tools for prospecting & enrichment (4 tools)
- AI tools for prospecting (4 tools)
FAQ
Which AI tools are listed for crm & conversation intelligence for sales?
This directory lists 5 tools for crm & conversation intelligence for sales: Pipedrive, Salesforce Agentforce, Gong, Chili Piper, People.ai (now Backstory). Each one has a best-for note, a pricing type and a vendor pricing link in the comparison table on this page.
How much do crm & conversation intelligence tools for sales cost?
0 of the 5 tools are Free or Freemium and 5 are Paid. Published starting points are: Pipedrive — Paid: See vendor pricing; Salesforce Agentforce — Paid: See vendor pricing; Gong — Paid: See vendor pricing; Chili Piper — Paid: From $1,250/month (Growth), billed annually; People.ai (now Backstory) — Paid: Custom / contact sales. Prices are recorded as of November 2026.
How were the tools on this page checked?
Pricing comes from each vendor's own page, linked in the table. The newest pricing check among these tools was November 1, 2026. The listings are editorial summaries taken from this directory's catalog, and the tools were not hands-on tested.
Browse all AI tools for Sales, or read the selection and verification method.
Latest pricing check November 1, 2026.