Home / AI Tools for Ecommerce / Tidio
Tidio
Tidio is an AI tool for ecommerce. AI customer service and live chat platform with automation. Pricing: freemium, Free plan; see vendor pricing (as of 2026-10).
What it does
Tidio combines live chat, helpdesk and the Lyro AI agent to answer customer questions and route conversations to a team.
Best for
Small and mid-sized online stores adding automated support.
- Live chat
- AI support
- Conversation routing
Pricing
Freemium: Free plan; see vendor pricing
Free plan and paid tiers are listed on the vendor pricing page. Official source checked 2026-10-30.
As of 2026-10. Source: https://www.tidio.com/pricing/. Last verified 2026-10-30.
Alternatives
- Gorgias: Conversational AI and helpdesk platform for ecommerce customer support.
- Chatbase: Platform for building AI customer-support agents from business content.
- Jasper: AI platform for marketing teams to produce on-brand content and campaigns.
FAQ
What is Tidio used for?
AI customer service and live chat platform with automation. Small and mid-sized online stores adding automated support.
How much does Tidio cost?
Freemium. Free plan; see vendor pricing (as of 2026-10, per the vendor pricing page). Free plan and paid tiers are listed on the vendor pricing page. Official source checked 2026-10-30.
What are alternatives to Tidio?
Other ecommerce tools in this directory include Gorgias, Chatbase, Jasper.
Last updated 2026-10-30. Tidio is a trademark of its owner; this site is independent and not affiliated.